Return Policy

Return Policy:

Regular priced shoes are returnable within 30 days from purchase. Shoes must remain in new condition where they can be sold as new to another customer. We recommend trying out your new shoes at home on a clean, dry surface, preferable on carpet, to verify a proper fit. Shipping returned merchandise is at the customer's expense.

Return Forms:

Please ship the shoe along with the return form that is supplied with the original shipment of the footwear, to print a return form, click here. Completion of this will ensure your return or exchange is expedited as quickly as possible.

If you have any questions please contact: support@hansenshoes.com